galaxy z fold 7 mic problem

[BoFawzi]

since the last two updates, im having a problem with mic gain, when recording and calling it not load enough

tried every thing no use, just updated to latest software 

Update information

• One Ul version: 8.0

• Android version: 16

• Version: F966BXXU4AYI1 / F966BOXM4AYI1 /

F966BXXU4AYI1

Size: 790.78 MB

Security patch level: 1 September 2025

no use

[Rahul_Radhakrishnan]

Hi 👋
Since you mentioned the issue started after the last two updates, it’s possible the mic gain problem is linked to the recent firmware. You’ve already tried the basics, so here are a few things you can still check:

1. Safe Mode Test → Restart the phone in Safe Mode and test the mic in calls/voice recorder. If it works fine there, a third-party app may be interfering.

2. Clear Cache Partition → Power off the phone → press and hold Volume Up + Power → release when Samsung logo shows → use volume buttons to select Wipe cache partition → confirm. This won’t delete your data.

3. Test Mic in Members App → Open Samsung Members → Support → Diagnostics → Mic. This will help confirm if it’s a hardware or software issue.

4. Report Error Log → Since it looks software related, go to Samsung Members → Support → Error Reports and send one right after you test recording/calling. This helps Samsung engineers check logs and push a fix in the next update.

If it persists even after these steps, you may want to visit a Samsung Service Center for them to run a deeper diagnostic. Hopefully a patch update resolves it soon.

[BoFawzi]

1 - done, no use

[BoFawzi]

2 - tried accsesing boot mode but couldnt, pdp fail

[BoFawzi]

3 - done, no use

[Samsung_specialist]

We're sorry to hear about your experience.

To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Force restart by pressing “volume down key + power” button until the device reboot. After reboot below action.
3. Settings – Apps - One UI Home – Storage - Clear data.
4. Settings -> General management -> Reset -> Reset all settings -> reset.
5. Start your phone in Safe mode.
6. Run a diagnosis test via Member app :
Download Samsung member app from Galaxy store then open the app => diagnosis => Phone diagnosis.

For more details, please visit this link:
https://www.samsung.com/ae/support/mobile-devices/how-to-resolve-audio-and-microphone-issues-on-your....

If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.

[BoFawzi]

still waiting for an update to fix mic gain, all solutions didnt work for me