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Original topic:

Help me

(Topic created on: 07-20-2024 01:43 PM)
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Ais9
Active Level 1
Options
Galaxy Z Fold
Hi I have problem with Snapchat and YouTube videos some time on landscape mode the videos on YouTube is Disappears and I should close the app to fix and on Snapchat the videos Incorporates Previous video with Next I don't know why 



4 Comments
Mr_Nero
Active Level 4
Galaxy Z Fold
Go to setting > apps > YouTube/Snapchat > in the up Choose uninstall update and after that install the updated aging that's will help you.



Thanks.
ashenafi8
Active Level 1
Galaxy Z Fold
Hi
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ashenafi8
Active Level 1
Galaxy Z Fold
Halo
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Samsung_specialist
Community Manager
Options
Galaxy Z Fold

Attempt to clear the app cache: Go to Settings > Apps > Select the app > Storage > Clear Cache.
Consider reinstalling the apps.
Optimize app performance: Navigate to Settings > Apps > Three dots menu > App preferences.
Report the issue: Open the Samsung Members app, go to Support > Error Reports > Category > Ensure "Send System Log Data" is enabled and choose the frequency.

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