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08-02-2025 11:45 PM in
Galaxy Z Fold- Mark as New
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08-03-2025 09:48 AM in
Galaxy Z Fold- Mark as New
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08-11-2025 07:58 AM in
Galaxy Z FoldWe're sorry to hear that you're facing this issue.
Please try the following steps to help resolve it:
1. Settings > Software update > Download and install > Download > Install now.
2. Battery drain issue :
Go to the Settings => select Device Care =>Optimize now.
3. Run a diagnosis test via Samsung member app.
Open the app => diagnosis => Phone diagnosis.
Kindly make sure to follow these tips :
1. Use an Approved Charger.
2. Avoid Old Chargers.
3. Close Background Apps.
4. Enable Power Saving Mode (Device Care > Battery > Power Mode > Adaptive Power Saving).
5.Turn off the Wi-Fi, GPS, and Bluetooth functions when not in use.
6.In addition, reduce the screen brightness of your device.
If the issue persists after trying these steps, we recommend visiting your nearest Samsung Authorized Service Center for further diagnosis : https://www.samsung.com/ae_ar/support/service-center/.
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08-12-2025 11:17 PM in
Galaxy Z Fold- Mark as New
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09-05-2025 05:28 PM in
Galaxy Z Fold