Bug in latest update

[vjskull]

Hi,after the latest update my phone switches off on unfolding it. Anyone got the same issue? Any fixes? 

[Rahul_Radhakrishnan]

Hi 👋
That seems unusual 🤔. Please try these quick fixes:

1. Clear cache partition – Turn off the phone > press and hold Power + Volume Up until recovery menu > select Wipe cache partition.

2. Update all apps from Galaxy Store & Play Store (sometimes apps conflict after updates).

3. Safe Mode check – Restart in Safe Mode (press and hold Power off > tap Safe Mode) and see if it still shuts down. If not, a 3rd-party app may be causing the issue.

4. Software update – Ensure you’re on the latest patch, Samsung sometimes releases hotfixes after major updates.

5. If it continues, back up your data and perform a factory reset.

If none of these help, I’d recommend visiting a Samsung Service Center as it could be a hardware/firmware issue specific to your device.

[vjskull]

Thank you😊

[Rahul_Radhakrishnan]

Hi, glad my explanation helped you 👏.

[vjskull]

It dint work unfortunately, tried all the options except the recovery mode which dint work.Then I realized something was wrong with the volume up button. Incidentally even after unfolding pressing the volume button seems to shut down the phone untill that it worked perfectly fine without volume.

[Rahul_Radhakrishnan]

Hi 👋
Thanks for the update. Great observation! Since the phone shuts down when the volume button is pressed, it points to a possible hardware fault (stuck or shorted button) rather than software.

Here are a few steps you can try:

1. Check for debris/dust – Sometimes dirt near the volume key can cause it to stick.

2. Press the button multiple times to see if it loosens.

3. If the issue persists, it’s best to visit a Samsung Service Center – they can inspect and replace the button if needed.

It’s definitely not normal behavior, and since you already tried most software fixes, hardware service will be the safest solution.

[vjskull]

Thanks rahul for your valuable tips,I appreciate it. Will try the nearest samsung service centre.

[vjskull]

Surprisingly the volume button and the phone works perfectly fine when folded .

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