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Original topic:

Flip 5 Rattling Noise

(Topic created on: 07-03-2024 10:13 PM)
623 Views
MRK1346
Active Level 2
Options
Galaxy Z Flip
When I gently shake my Flip 5, something appears to be loose inside and rattles.

Could it be a loose part inside the hinge?

There is no performance issue at all. The device functions flawlessly.

I only got the device a few weeks ago.

Anyone else with a similar experience?

Thanks

8 Comments
Galaxy Z Flip
Maybe it's the camera lens, and that's normal.
MRK1346
Active Level 2
Galaxy Z Flip
🙏🙏
GalaxyNerd
Active Level 7
Galaxy Z Flip
That's camera OIS optical image stabilization it's normal in every flagship phone and DSLR cameras to rattle

Actually you should start worry when it doesn't rattle

Just to confirm you can start video recording and then shake the phone it won't make rattling noice because OIS is working at that moment
MRK1346
Active Level 2
Galaxy Z Flip
That's great info, thanks. I had dropped the device a couple of times, so I was worried something broke inside.
GalaxyNerd
Active Level 7
Galaxy Z Flip
When you Start video recording then shake the phone it should stop rattling noice that means OIS is perfectly fine in cameras
MRK1346
Active Level 2
Galaxy Z Flip
Will do. Tnx
Samsung_specialist
Community Manager
Options
Galaxy Z Flip

Inside of the Galaxy mobile phone, there is a component that functions as OIS (Optical Image Stabilization) that minimizes shaking when taking pictures with the camera. If this small part is shaken while the camera is not operated, it may hit the internal structure and make a slight rattling sound.

The OIS (Optical Image Stabilization) is a function that detects hand shaking and corrects the lens by moving the lens in the opposite direction of the shake. Due to the different OIS (Optical Image Stabilization) sizes for each product, the sound may be relatively loud depending on the product. This is due to the characteristics of the OIS (Optical Image Stabilization) and it is not a product defect. The sound does not affect the function and performance of the mobile phone.

MRK1346
Active Level 2
Galaxy Z Flip
Thanks for your input. I've noticed even when the camera is engaged, there is still some rattling. Is this normal too? Thanks.
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