Original topic:

Issues

(Topic created on: 09-20-2023 08:16 PM)
425 Views
sunil2023
Active Level 3
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Galaxy Z Flip | Galaxy Z Fold
Is anyone facing issues with fold 5.

Problems faced withinn 1 month of purchase

  • Touch not working properly
  • In power saver mode, 1 app getting disappeared and 1 spot always stays blank
  • Hdfc bank got disabled 
  • Audible app getting auto closed after 20-30 min
Problem as on 23 sept 2023
Settings getting revert to back to original. Lock screen notifications getting back to off mode

Navstar getting auto closed and reverted back to normal navigation bar of 3.
3 Comments
shivam18
Active Level 8
Galaxy Z Flip | Galaxy Z Fold
Hello sunil2023 bro . Please stay away from S Series , Fold Series especially S21 FE ( Exynos varaint ) because these are green line issues devices .
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sunil2023
Active Level 3
Galaxy Z Flip | Galaxy Z Fold
This is the quality of samsung dex on laptop20230917_205255_1000042452_1694964177.jpg
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cs_member10
Moderator
Moderator
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Galaxy Z Flip | Galaxy Z Fold

Dear Samsung Member,

Greetings from Samsung Customer Support

As per your issue, we request you to please report the problems with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

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