[18/06, 13:54] +91 76809 24422: i suggested him to raise a complaint and bring the part , then I will give the mobile to repair . he is telling rules and regulations that without mobile we can't bring the part. if I put the mobile with you , is there any benefit will happen to you . nothing will happen . if you give my mobile back , in the meanwhile i can utilize this for my bank transactions purpose.
and another thing if any mobile released by your company you have to maintain minimum buffer stock. that you are not able to maintain stock.
and another thing I requested your customer care , to tell any of the branch in guntur DISTRICT is having the same part in their stock , there I will go and get it repaired my mobile. that is also not able to tell from your end .
this much of draw backs you are having your end , telling that samsung is great.
service wise Samsung is WORST, not only mobile and also home appliances ,
I will give you one example .
we have Samsung led TV. we made a complaint for this , this is paid service , he came and inspected TV and told that mother board is not working it has to replace . costing around 14000/- . we told no need we will purchase a new one . after two days he called and we will the mother board for 6500/- final price. eventhough we rejected for that. but we have given same TV outside , they told that it is having led lights problem , they replaced that lights for 2000/- and now it is working like anything .
your service center dealer having that product stock , due to this , he forcibly tried to sell that part to us .
like that samsung service center people are playing with public. [26/06, 10:01] +91 76809 24422: At this time all the companies increased their products price. But the samsung is the only company decreasing their price . Here you clearly understand how much demand samsung is having at this time .Reason behind this they selling their mobiles with WORST EXYNOS PROCESSORS in india. If you play big games they will hang like any thing . Their service is also WORST.
DEAR FRIENDS,
I HAVE PURCHASED SAMSUNG M30S MOBILE.
THIS MOBILE SIGNAL RECEPTION IS VERY WEEK. CONFIRMLY I WILL BET SAMSUNG TECHNICAL PEOPLE ALSO WITH 100000/_ REGARDING SIGNAL RECEPTION IS WEAKER THAN OTHER MOBILES LIKE XIAOMI, REALME LIKE CHINESE MOBILES. DONT PURCHASE THIS MOBILES . THEY ARE PROVIDING THEIR ' EXYNOS ' WORST PERFORMING PROCESSORS. THIS IS REAL WHAT I AM TELLING . BELOW I HAVE GIVEN SIMPLE EXAMPLE FOR YOU.
FOR SAMSUNG S20 MOBILE , THEY ARE PROVIDING THEIR WORST 'EXYNOS' PROCESSORS IN INDIA , FOR THE SAME MOBILE IN AMERICA THEY ARE PROVIDING BEST SNAPDRAGON 865 PROCEESOR . EVEN THEIR KOREAN PEOPLE ALSO HATED THE SAMSUNG 'EXYNOS' PROCESSOR PERFORMANCE IN ' SAMSUNG S20 ' MOBILE.
AND THEIR SERVICE ALSO VERY WORST. TODAY I VISITED THEIR SERVICE CENTRE TO RECTIFY THE CHARGING PORT PROBLEM , HE TOLD THAT IT WILL TAKE ONE WEEK TO 10 DAYS TO RECTIFY THE PROBLEM . THIS IS A SMALL PROBLEM . I TOLD HIM TAKE THE COMPLAINT , AND GIVE MY MOBILE BACK , AFTER ONE WEEK I WILL COME AND I WILL GIVE THE MOBILE AND RECTIFY THE MOBILE WITH NEW PART . HE REFUSED FOR THE SAME . REGARDING THIS ALSO I CALLED THEIR CUSTOMER CARE , THEY ARE NOT ABLE TO TELL WHERE THE PART AVAILABLE TO THE NEAREST SERVICE CENTRE IN GUNTUR DISTRICT.
OTHER COMPANIES ARE DOING SMALL PROBLEMS WITH IN ONE DAY. BUT SAMSUNG IS TAKING 10 DAYS . THIS MUCH OF WORST THEY ARE DOING SERVICE.
THEY ARE RELEASING NUMBER OF MODELS WITH SAME PROCESSOR 'EXYNOS 9611' BUT NOT MAINTAINING PROPER SPARE PARTS AT THEIR SERVICE CENTERS . THEIR SERVICE CENTER PEOPLE ARE BEHAVING LIKE GAZITTED OFFICERS. FIRST OF ALL THIS IS THE MAIN PROBLEM WITH SAMSUNG.
