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11-15-2020 11:44 AM in
Galaxy Store (Apps & more)- Mark as New
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11-15-2020 12:14 PM in
Galaxy Store (Apps & more)- Mark as New
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11-15-2020 12:47 PM in
Galaxy Store (Apps & more)- Mark as New
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11-15-2020 02:55 PM in
Galaxy Store (Apps & more)- Mark as New
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11-21-2020 06:10 PM in
Galaxy Store (Apps & more)Dear Samsung Member,
Greetings from Samsung Customer Support!
To resolve this issue kindly follow the given below steps:
1. Launch your settings > Apps > Crashing app > Storage > Touch clear cache &clear data.
2. Clear Chrome app history.
Chrome > Tap on 3 dot on right corner > History > Clear browsing data > Basic/Advance > Clear data > Clear.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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11-27-2020 02:10 PM in
Galaxy Store (Apps & more)It's a play store issue. don't need to worry
Now i am facing issue that play store apps stops updating while screen is off .