Original topic:

Unable to record call now, it was working fine two days back.

(Topic created on: 04-25-2021 01:50 PM)
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samsunghelps
Beginner Level 2
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Galaxy Store (Apps & more)
Please help me, I am unable to record calls now.  It was working fine, two days back. 
Please help. 
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2 Comments
TimonN
Expert Level 3
Galaxy Store (Apps & more)
Please check if you have wifi calling enabled.
Call recording does not work if wifi calling is enabled.
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Samsung_Support1
Moderator
Moderator
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Galaxy Store (Apps & more)

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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