Original topic:

UPDATE SECTION NOT WORKING

(Topic created on: 01-29-2020 10:29 AM)
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rausaheb
Active Level 4
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Galaxy Store (Apps & more)
The update section of galaxy store is not working ( I checked my internet connection) It is showing that new updates are available but I cannot proceed with the update.
4 Comments
Galaxy Store (Apps & more)
yes not working
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Santhu7371
Beginner Level 2
Galaxy Store (Apps & more)
Yes not working
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sashaa
Active Level 4
Galaxy Store (Apps & more)
not working
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Samsung_Support3
Moderator
Moderator
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Galaxy Store (Apps & more)

Hi there,

 

Please perform the below mentioned steps in order to resolve the issue:

> Perform the clear cache of galaxy store (settings>>apps>>tap on 3 corner dots>>show system app>>galaxy store>>storage>>clear cache and data)

> Set the device Network mode to “LTE/3G/2G (Auto connect)” or “LTE Only.

> If sufficient space is not available then free some space.

For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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