Original topic:

Samsung shop can only open selected phones.

(Topic created on: 05-17-2021 01:11 PM)
169 Views
dilipborad
Active Level 3
Options
Galaxy Store (Apps & more)
Recently install samsung shop for purchase some of the samsung s20 fe 5g.

When I open product s20 fe 5g it works perfect for all buying options. 

But when I try to open any other products like s21 plus, s21 ultra page is going to blank when I click on buying options. 

Note for support team. 
Please don't put any auto-generated replay. 
Because I've already uninstall samsung shop app 2 times and also clear cache multiple times. 
Currently I'm using samsung s7, also tried same thing on my brothers phone, it's samsung on max. 
For confirmation also try into another samsung model but happened same with all the devices. 

So is samsung want to sell only selected models? 

Did anyone has a same issues? 
I don't think it's app specific or device specific issues. Otherwise it will happens for all other products as well but when you try to open some of the selected products it not works. 

I hope samsung help would know it. 


2 Comments
AMPK
Expert Level 3
Galaxy Store (Apps & more)
Send feedback to Samsung
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dilipborad
Active Level 3
Galaxy Store (Apps & more)
Sure but I'm just confirming first that is there anyone who has this same issue.
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