I didn't received any software update for past 8 months. Android 8 is my last update. I have asked to Samsung support customer care, they saying that no information available to your phone regarding software
update. I have asked several times, same answer, no solution given regarding updates.
I have started to request Samsung support regarding software update on the date of 22 June 2020
When i have asked 5th time (2 July 2020) ,Samsung support answer is 👇
Kind Request to Samsung : Kindly ,Mention the year of availability of software updates to the particular model ,near the features list. & Pls, mention the phone's life span.
Each & every people have a dream to buy a smart phone.
Samsung Support Ratings : Worst ,Quick response & help only for small problem, not for big problems .
Solved! Go to Solution.
Bro..,i have asked android 9 update not android 10.I know, android 10 doesn't support to my mobile. All j7(16) have received android 9 update. I have asked abt pie not android 10.😂Read the passage currently & reply,otherwise 💡💡.