Original topic:

Samsung Galaxy M30 Camera App Problem Solved

(Topic created on: 02-13-2021 11:06 PM)
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Rishiz
Active Level 2
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Galaxy Store (Apps & more)
Guys a lot of us are facing a problem with the SAMSUNG Galaxy M30 which is whenever we try top open camera app it either blacks out and freezes or it shows the error: You can't use more than one app which uses camera.  Camera will close..
The fix to this is :

go to settings > apps > show system apps > search for "camera test" and force stop it . Ur camera will work.

 

Thank you

2 Comments
Rishiz
Active Level 2
Galaxy Store (Apps & more)
already did that but it wasn't working after spending hours on this frustrating bug i found the camera test application was messin with it
Samsung_Support1
Moderator
Moderator
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Galaxy Store (Apps & more)

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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