Original topic:

Issue

(Topic created on: 05-10-2021 12:04 AM)
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misshappy
Active Level 1
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Galaxy Store (Apps & more)
I used to have the mini diary app on my old device. I had a lot of diary entries in the application. Unfortunately I have lost my old device. Please guide me as to how can I restore my data.
 

7 Comments
Anikroyale
Expert Level 5
Galaxy Store (Apps & more)
Was there any way to take cloud backups? Or was there an account which was connected to the app? Like Google account?
misshappy
Active Level 1
Galaxy Store (Apps & more)
Couldn't find any yet
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Anikroyale
Expert Level 5
Galaxy Store (Apps & more)
Then sorry to say but there is no way to get back your data.
Galaxy Store (Apps & more)
Check if there is an export option in settings inside the app.
misshappy
Active Level 1
Galaxy Store (Apps & more)
No
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cs_member8
Moderator
Moderator
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Galaxy Store (Apps & more)

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

misshappy
Active Level 1
Galaxy Store (Apps & more)
Okay!
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