Original topic:

Issue in downloading from Galaxy Store

(Topic created on: 06-18-2020 05:33 PM)
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Joshi_124
Active Level 5
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Galaxy Store (Apps & more)

image

Can anyone help me to resolve this issue , it occurs whenever i download any wallpaper or icon set  , what to do ?
2 Comments
Anonymous
Not applicable
Galaxy Store (Apps & more)
try after sometimes
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cs_member9
Active Level 7
Galaxy Store (Apps & more)

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

We would like to inform you that kindly try again with the stable network or good connection of network to get it done(as the image says connect to a network).

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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