Good lock (task changer)

[MAxharunO]

I have been using GOOD LOCK for a long time , never before I have encountered such issue . From last week GOOD LOCK feature ',home up' section is not working for some reason .

Settings i use

This is how it looks when good lock is working

After you lock your phone it goes to default settings everytime .

The specific feature which I am getting issues with is ' home up' section > task changer > layout type .

After you lock the phone it automatically goes to default view .

[ムBHINムV]

Clear cache of goodlock
Or better reinstall goodlock
I hope this problem will resolve

[MAxharunO]

Okay I will do it and see if it resolves the issue

[Sidhabhi]

Many user are facing this issue..once reinstall goodlock app and try or send error feedback to goodlock team

[MAxharunO]

Oh I see , i will reinstall and see if it works

[cs_member8 · Accepted solution]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

[lattecup]

Same issue here. Any settings in home up is getting reverted in some time.

[lattecup]

This after the april update. let me know if anything fixes this issue. So annoying.

[MAxharunO]

Just uninstall and reinstall, that's the only fix i could work around .