Original topic:

Galaxy store app shows two icons.

(Topic created on: 06-19-2021 04:32 PM)
735 Views
Cheiro_01
Active Level 1
Options
Galaxy Store (Apps & more)
I have been rearranging the icons on my phone according to my usage requirements and noticed there were two icons of Galaxy store on the phone. I tried removing it but to no avail,  since it is a pre- installed app on the Samsung galaxy phones. I even tried clearing the cache of the app launcher but even that has not worked. Please help. 

image
Two icons of galaxy store app.


18 Comments
RufusM31s
Expert Level 4
Galaxy Store (Apps & more)
It's a bug for sure bro😅
Report it to samsung😁
HBK515
Active Level 6
Galaxy Store (Apps & more)
Goto settings

Apps

Search oneui

Clear cache try this
Cheiro_01
Active Level 1
Galaxy Store (Apps & more)
Already done that. It is not working. Thank you for trying.
0 Likes
HBK515
Active Level 6
Galaxy Store (Apps & more)
Put your mobile on safe mode and restart
Cheiro_01
Active Level 1
Galaxy Store (Apps & more)
Even that didn't work. Apparently it's a technical problem.
0 Likes
VIGNESH_A31
Active Level 10
Galaxy Store (Apps & more)
We can't do anything bro samsung should fix it . Because in home screen there is a galaxy store when you switched your home screen layout to
"Home screen only" the apps screen apps came to home screen including the galaxy store which was there in apps screen .

See I'm also having same like you" 👇Screenshot_20210619-170943_One UI Home_5010.png
Cheiro_01
Active Level 1
Galaxy Store (Apps & more)
Technical problem 😒. I'll report it.
VIGNESH_A31
Active Level 10
Galaxy Store (Apps & more)
👍
0 Likes
Samsung_Support5
Moderator
Moderator
Options
Galaxy Store (Apps & more)

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support