Original topic:

Ar Emoji Sticker App Not Working

(Topic created on: 12-02-2020 09:06 AM)
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JainilB2
Active Level 2
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Galaxy Store (Apps & more)
Hey😃,
In my Samsung A50 Ar Emoji Stiker App is not Working After The New Update Plz Help Me out. 

image

As You Can See In This Image There is App Just Stuck.. 
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7 Comments
Galaxy Store (Apps & more)
Go to settings>applications>scroll down to Ar emoji>clear cache/data and try again
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JainilB2
Active Level 2
Galaxy Store (Apps & more)
I did it before
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GOPINATH-R
Expert Level 2
Galaxy Store (Apps & more)
try to Uninstall and reinstall ar emjio app
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JainilB2
Active Level 2
Galaxy Store (Apps & more)
bro I did Phone reset but this app still not Working
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Hossein98
Active Level 1
Galaxy Store (Apps & more)

Due to preparing apps to be compatible with oneui 2.5 , this app is now built for oneui 2.5 and accidentally released to galaxy store, but it cause force stop, you need to uninstall updates this app until next major update for A50

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JainilB2
Active Level 2
Galaxy Store (Apps & more)
this app works before app update not UI update old version work perfect
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cs-member13
Expert Level 4
Galaxy Store (Apps & more)

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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