Original topic:

why call logs automatically deleted? samsung S7

(Topic created on: 10-20-2019 04:40 PM)
173 Views
jenalyn
Beginner Level 2
Options
Galaxy S
Guys pls help me. My call logs are audeleting.. example my call logs can just store upto 10 days. 

Example oct. 1 to 10.. once it is already oct 11, my oct 1 call logs are missing....


Pls advise me how to stop it as my logs are important.
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5 Comments
EzEr4tin
Active Level 6
Galaxy S
kabayan?!.. hehe well this is odd, it usually store all logs unless you delete them. does this happen before? or this is the first time.?
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Nikhilkuwait
Active Level 3
Galaxy S
simple take a backup and then factory reset it will work.. then again reinstall your backed up data.
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Nikhilkuwait
Active Level 3
Galaxy S
let me know if u succeed
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alrayhi
Active Level 8
Galaxy S
try to use true caller app . im sure in true caller app the call history log will stay there . until next update
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Samsung_specialist
Community Manager
Options
Galaxy S

Hello Jenalyn, please contact us on our toll free number 800 7267864, and our customer service team will resolve your issue. Thank you.

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