when ever i check for updates, it shows phone registration failed. Any help?

[muema]

when ever i try to update phone it shows phone registration failed. my galaxy s6 edge plus is still on android 6.0

[tupapi]

gaver

[MS93]

me to have same problems but i have s7 edge

[مسعود]

go to company samsung for update

[IMaadh]

if ur device is modified u cannot update software's...
if not try to update with samsung kies software 😉

[MS93]

so how update? go to store Samsung

[IMaadh]

sorry for the late message i guess u already changed or fix your mobile. well if its still exists go to sam mobile and download proper official firmware and flash with odin to solve the problem make sure be4 doing that backup everything b coz flashing a firmware will erase everything