Original topic:

warranty issue

(Topic created on: 02-11-2018 11:12 PM)
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TKelly
Active Level 1
Options
Galaxy S
hello I tried to regain some lost files using a PC application called Dr.Phone....I read that it will not root my phone but sadly after the process of recovery my phone was studied in boot loop.

I researched on it and it said the only way to fix is to factory wipe my phone. I made the sacrifice and did it and lost all my files.

now my device is saying custom devices status
I don't know what to

have i lost my warranty is there some way to regain It?? please help463dd013-ac6a-48bf-b36d-d7a9e4ca68e4.jpg
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2 Comments
elnemnem
Beginner Level 2
Galaxy S
if knox warranty void is zero you are still in warranty
-download the official firmware of your device from sammobile
install it by odin
you will return official again
TKelly
Active Level 1
Galaxy S
thank you you're a life saver it is still valid😁
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