Original topic:

unknown error occur in front camera of galaxy s7

(Topic created on: 11-03-2018 12:57 AM)
1064 Views
meravippachouri
Active Level 1
Options
Galaxy S

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Kindly suggest me the solution.
The following things i already tried
1. Restarting the device
2. Resetting the device
3. Clear the camera app cache and data
4. Tried to open in safe mode
5. Tried to open front camera from different applications
6. Device harware test also fails in front camera


I Don't have time to visit service centre kindly suggest me
8 Comments
navneet0693
Active Level 10
Galaxy S
Did you tried resetting camera preferences?
0 Likes
Galaxy S
yes i did
0 Likes
uk29
Expert Level 5
Galaxy S
go to service centre nd get it chked
0 Likes
DjSubha
Active Level 6
Galaxy S
this is a hardware fault go to service centre to repair or replace it
0 Likes
sen001
Active Level 7
Galaxy S
Try a differnt camera app, if it also fails then its hardware failure. Else software. Try some apps from playstore.
0 Likes
Galaxy S
restart the device or reset the camera app
0 Likes
admin_
Expert Level 5
Galaxy S
We apologize for the inconvenience caused. Regarding your concern we would suggest you to visit nearby Samsung Service Center in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes
AbhiS66
Active Level 8
Galaxy S
It's a hardware failure. your camera module somehow got disconnected and now when your camera software requests to use that camera hardware the microprocessor is triggering a non maskable interrupt which is displaying that error.
go to service center to get the hardware fixed
0 Likes