Shakthi2021
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Galaxy S
Am I the only one getting an annoying pop up saying system ui stopped working whenever there is an incoming call...i tried clearing the cache memory as well but still it keeps coming up...any solution to fix this?? 
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Shakthi2021
Active Level 1
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Galaxy S
thank you...I ll try out everything and see if its getting fixed...
Shakthi2021
Active Level 1
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Galaxy S
that's fine as long as it fixes the issue...the screen goes black when I get a call and when it comes up it pops up the error...its happening after the android 11 update...not sure what's wrong 😓
Ehsank
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Galaxy S
clearing cache means cache partition?
Shakthi2021
Active Level 1
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Galaxy S
yes that is correct...
Ehsank
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Galaxy S
ohk then try other 2 i have given below
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Ehsank
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Galaxy S
try these steps if you not done yet, start with last and lets observe


A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
D. once reboot in a safemode
Shakthi2021
Active Level 1
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Galaxy S
thank you so much....I ll try it out...
Ehsank
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Galaxy S
👍👍
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Samsung_Support1
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Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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