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02-16-2021 11:51 PM in
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02-17-2021 12:08 AM in
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02-17-2021 12:09 AM in
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02-17-2021 12:21 AM (Last edited 02-17-2021 12:22 AM ) in
Galaxy SA. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
(Connect with type C cable and connect withpc/laptop only for Android 11 )
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
C. Go to settings >general Management >reset>reset settings.
D. once reboot in a safemode
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02-17-2021 12:26 AM in
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02-17-2021 12:32 AM in
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02-18-2021 09:08 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support