speed of face unlock

[PSRGJ]

Why the face unlock is slow in this mobile(galaxy s8)
When in low light it can automatically increase the brightness to detect the face!!
Everytime in low light it struggles!! Give us an update and fix this issue!! One plus can give the #fastest face unlock in INR 30k!! Samsung is a better company then this.. at least make it faster if you can't give the fastest in INR 60k!!

[Shiv9564]

It can be rectified through patch updates

[Shiv9564]

There's no problem in hardware

[PSRGJ]

I know the hardware is fine!! When will they give the update?

[Shihaaab]

Sorry to tell you man. But I don’t think Samsung is gonna rectify that now. Since they are busy working in One UI. But Iris Scanner is working effectively. So use it.

[PSRGJ]

i always have to put my eyes in those circles!!! and it's also slow compared to fingerprint!!

[pankajur]

https://youtu.be/RWt5_nyQQtc

[PSRGJ]

what's this?

[admin_]

Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
2) Check the issue in Safe Mode.
3) Keep updating the device via FOTA or Smart Switch.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[PSRGJ]

no the issue isn't solve yet... I m saying to send an update for this issue!!