Original topic:

slow charging speed of galaxy s10e

(Topic created on: 07-27-2020 12:51 PM)
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shubham2192
Beginner Level 2
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Galaxy S
Anyone having galaxy s10e and facing extremely slow charging speed after July 2020 update?
I have cleared cache, turned off, fast charging toggle on, everything. But it is taking more than 2hrs to Fully charge. This is extremely frustrating. Even the battery backup is degraded

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cs_member9
Active Level 7
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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