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Original topic:

security issu

(Topic created on: 12-12-2019 02:36 PM)
sunnyray
Active Level 1
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Galaxy S

image

Hello All

I was able to unlock my screen this morning with PIN and Fingerprint but then it stopped working telling me that my PIN was incorrect.

The only option was to Factory reset my phone but now when I want to setup a Screen Lock and add a PIN I get the following error:

 

Screen Lock PIN has already changed. Try again with the new screen lock






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5 Comments
prajjwal2
Active Level 4
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Galaxy S
have u reset the device?
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sunnyray
Active Level 1
Options
Galaxy S
yes i do
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prajjwal2
Active Level 4
Options
Galaxy S
even after that the fingerprint doesnt enroll?
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sunnyray
Active Level 1
Options
Galaxy S
no
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Samsung_specialist
Community Manager
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Galaxy S

Hey, can you please visit the nearest service center with the phone to be checked.

but charges may be  incurred.

http://www.samsung.com/ae/support/servicelocation/

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