secure folder restore issue

[shekharhimanshu]

Unable to restore samsung secure folder data on my new s20+.

It shows records entry of my last mobile note8 and downloads the entire 779MBs but don't restore in the phone.

Its the 6th time it has happened but unable to resolve 

Thanks in advance if anyone can help

[ѵօϲɑӀ4ӀօϲɑӀ]

Even support team isn't helping on this issue Bro.. I lost my data too

[ѵօϲɑӀ4ӀօϲɑӀ]

And m using s20+ too

[shekharhimanshu]

🤢 somebody please help

Dear Samsung, kindly relieve us.

[Emmanuel_J12]

Hi Shekharhimanshu, please turn out to the feedback section for help.

Kindly follow the steps as below to report an error on the feedback section.

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of symptom and attach the system log data (click checkbox)

*When you abstract the log file. Please check off the pop-up message: log file delivered

You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...