Original topic:

samsung

(Topic created on: 02-23-2020 01:00 AM)
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deep223
Active Level 6
Options
Galaxy S
samsung s9plus started lagging. why?
5 Comments
singhandsamsung
Beginner Level 4
Galaxy S
more apps . or may be more files. try cleaning storage & RAM. if this is not fixing . go for reset phone. make sure to backup your data first. ❤
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Sud1987
Active Level 4
Galaxy S
using the app in between phone hang n i have to restart my mobile
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immi007
Expert Level 5
Galaxy S
use phone in recovery mode, check if it happens again, if happens again reset the phone after back up. even of it continues goto Samsung store.
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Samsung_Support4
Moderator
Moderator
Options
Galaxy S

Hi there,

 

Please perform the below mentioned steps to resolve the issue:
> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).

> If device lags in any particular application/game then clear cache memory of that application (Settings>apps> tap on that app>storage>clear cache)

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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deep223
Active Level 6
Galaxy S
ok sir
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