Original topic:

samsung s21 ultra camera is pathetic!

(Topic created on: 03-01-2021 10:27 PM)
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lemy
Active Level 2
Options
Galaxy S
I have bought my device on launch date. Everything seems to be working perfectly except for the camera. Whenever I switch to the zoom featur, the application just seems to freeze/hang. 

I have no other choice to close the application and relaunch it again.

There are days after launching the camera App, all I see is a black screen. ( the camera has frozen ).

Seriously!? My S10 takes better photos than this one.

Anyone else finding a similar issue?
5 Comments
Galaxy S
Have you tried wiping the cache and data of camera app? I don't have such issue on my Galaxy S21 Ultra and the quality is better than my Note 10+
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lemy
Active Level 2
Galaxy S
1) Deleted the cache
2) reset to factory settings
3) reset the camera settings
4) uninstalled un wanted Apps
5) disabled camera access persmission to almost every remaining Apps I have got.
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lemy
Active Level 2
Galaxy S
All I can do now is probably wait for another update from Samsung or get a the device replaced with a New one.
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Galaxy S
There must be an issue on your device better check with Samsung Services
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lemy
Active Level 2
Galaxy S
On call they have said it seems like a software issue.

Anyways I'll get it replaced by this month.
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