samsung s21 plus

[pranith224]

I bought a Samsung s21+ variant 256 gb model last week.. issue is its overheating I m using 25 w samsung original charger but whenever I browse YouTube or camera it gets heated... Anyone can help me regarding this very much appreciated....

[shreyashhh14]

You should report these problems on this app ypu will get response from Samsung or else you should go to nearby Samsung care

[pranith224]

thanks 👍

[Tarunvats33]

Hi...
It will take around 1 week for phone to settle down as in background its learning ur usage patterns n downloading various things..After 1 week..you will see there would be no heating in youtube..While using camera phone will get warm issue which needs to be fixed...

Otherwise give some time and u will see the improvement..Dont loose hope

[pranith224]

Yes may be an software update vl fix the issue

[Ehsank]

As its new wait for few days more and observe and as of now do some device care settings

A. DEVICE CARE > Battery>Background Uses Limit > Put Unused App to Sleep
B. Device care>click on 3dot at top right corner>automation>adaptive power saving
C. Device Care > Battery> More Battery Settings>Adaptive Battery

[Ehsank]

Meanwhile can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support