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04-24-2020 06:19 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
- Turn off Wi-Fi, GPS, Bluetooth etc.: Swipe the notification panel>Turn off Wi-Fi, Bluetooth, and other connectivity features when not using them.
- Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.
For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application> send feedback > error report/ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support