alrayhi
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06-29-2020 05:06 PM in
Galaxy S
please fix 8k recordings video
doesnt record like real video
5 Comments
Samsung_special ist
Community Manager
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06-29-2020 06:08 PM in
Galaxy SHey there,
Can you please explain more on the issue you are facing with your camera?
alrayhi
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07-01-2020 07:28 AM in
Galaxy S
ok usual when you record video you can see how object move smoothly but in 8k you see the objects moves slow which is very strange 🤔 even when i change my location you can you feel camera not following your movement fast
aramis
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07-02-2020 08:55 AM in
Galaxy S
looks like a lagging issue then.. have you tried closing the running apps on the phone before you watch the recorded 8k video?
alrayhi
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07-02-2020 09:54 PM in
Galaxy S
yes i did . same but seriously samsung company not as new company to face theses kind of issues
aramis
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07-06-2020 08:43 AM in
Galaxy S
can anyone using s20 ultra confirm this problem? i think it is an isolated case and you may need to visit samsung service center