Original topic:

samsung s20 ultra

(Topic created on: 06-29-2020 05:06 PM)
230 Views
alrayhi
Active Level 8
Options
Galaxy S
please fix 8k recordings video 
doesnt record like real video 
5 Comments
Samsung_specialist
Community Manager
Options
Galaxy S

Hey there,

Can you please explain more on the issue you are facing with your camera?

 

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alrayhi
Active Level 8
Galaxy S
ok usual when you record video you can see how object move smoothly but in 8k you see the objects moves slow which is very strange 🤔 even when i change my location you can you feel camera not following your movement fast
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aramis
Active Level 10
Galaxy S
looks like a lagging issue then.. have you tried closing the running apps on the phone before you watch the recorded 8k video?
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alrayhi
Active Level 8
Galaxy S
yes i did . same but seriously samsung company not as new company to face theses kind of issues
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aramis
Active Level 10
Galaxy S
can anyone using s20 ultra confirm this problem? i think it is an isolated case and you may need to visit samsung service center
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