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Active Level 2
Pathetic  battery backup bought it yesterday even on medium power saving mode 50 percent battery in 3 hours of usage ,phone is heating like crazy 
Kindly  do not but s20 series pathetic , i am a moderate user no games no gps use no Bluetooth even then battery is draining like crazy..
I am using samaung phones past 10 years kindly do not by s20 very bad phone now samsung phones have lost their value..
13 Comments
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Active Level 7
Its quite normal for battery to perform bad for few days in New phones. once your phone learns your usage pattern the battery performance should improve.
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Active Level 2
are you using s20 plus
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Active Level 7
nope, I use a S10.
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Expert Level 5
Of you bought it yesterday return it bro or you will be stuck with this piece of cr@9 for rest of the year. This is worst series ever released by SAMSUNG. I got rid of my S20+ after 5 months and struggling a lot.
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Active Level 2
what problem you were facing
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Expert Level 5
Heating, poor performance, Slow Charging, Camera autofocus, Bad Battery backup were main issues.
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Active Level 4
how did u get rid of ur s20 plus?
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Expert Level 5
Chk my profile I posted everything I have done to get rid of S20+
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Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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