Original topic:

samsung pattern locks changed automatically

(Topic created on: 12-22-2019 04:54 PM)
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mishilpatel
Beginner Level 2
Options
Galaxy S
Samsung Service and Samsung phones **bleep**. Don't rely on Samsung to solve the issue caused by themselves. Recently from last 2 months users all over the world facing issue of pattern and pin lock not matching in their phone even if they are using from long time. Also find my mobile service is also not able to remove all security unlock via cloud. Customer care on call are saying that this is not possible, you might have changed n forgot pattern. Also after showing him many post on samsung community site, sammobile and also Samsung member app issue list, he is not accepting issue. Only answer you got from them is to go to service centre and pay for their mistakes. Also after reset, many are still facing issue in setting new lock. Samsung should focus on quality n security for their products. I have been a loyal customer of samsung since first edition of galaxy but now thinking to switch to another brand. #samsungsucks #samsung #samsunggalaxy #galaxyissues #samsungcustomercare #samsungindia #dontbuysamsung #samsungsecurityissue #samsungoneuisucks
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6 Comments
Aashish
Expert Level 4
Galaxy S
Can you provide me a source where this problem is better explained?
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mishilpatel
Beginner Level 2
Galaxy S
https://security.samsungmobile.com/securityUpdate.smsb
you can see this link that they have also mentioned the security path in December 2019 but still it is not reached to majority of phones. in india security patch level released till October 2019
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AnilBM
Beginner Level 2
Galaxy S
I am now facing this exact same issue
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AnilBM
Beginner Level 2
Galaxy S
my pin is no longer working, which I have been using and have definitely not changed
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