Original topic:

samsung pass

(Topic created on: 01-25-2021 10:33 AM)
129 Views
asu2
Active Level 1
Options
Galaxy S
Am having problems when I want to sign in on websites the fingerptint doesn't appear and the password is saved in the Samsung pass. I cleared the cache and still it's not working.
Anyone who can help fix this.

4 Comments
Usman_
Active Level 7
Galaxy S
if u remember ur password then login in Samsung Pass delete previous link of that website as u mentioned and go back open website enter ur password and save again once Samsung Pass appears. But if u don't remember password open Samsung Pass see ur password then delete that link and again open website enter ur details and resave.
Galaxy S
Yes, this will work. Earlier I have faced issue with some websites. I had to manually delete those websites from Samsung Pass, then logged in again and saved login data to Samsung Pass.
asu2
Active Level 1
Galaxy S
thanks will try it out
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Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

Please call the call center and ask for remote assitance - they can help walk you through this. 

Hope that helps!

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