Original topic:

samsung galaxy s20 plus bug graphic after new pubg update

(Topic created on: 07-13-2020 05:30 PM)
Eizzul0225
Beginner Level 2
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Galaxy S

before update pubg all are nice working but after update new version, graphic in games very low and bug and lagging was happened .,Their frames rates very bad....i found only happened for samsung phone using exynos chipset...another phone was okay ...ONLY SAMSUNG

1 Comment
Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Kindly be informed Pubg is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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