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07-24-2020 10:36 AM in
Galaxy S- Mark as New
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07-28-2020 01:44 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
To overcome the issue kindly follow the given below steps:-
1. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-28-2020 01:50 PM in
Galaxy S