samsung dex not work on pc

[vishal261214]

after update Samsung dex app of windows 10 pc dex app not working only show black screen when connect with s10plus

[Kinshuk05]

Did you click on "Start Now" on your phone? Everything seems okay. Try re-installing Dex app on your pc again?

[vishal261214]

yes

[Emmanuel_J12]

If you're still facing issue this issue, then please turn out to the feedback section and raise an error report:

Kindly follow the steps mentioned below:

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of the issue and attach the system log data (click checkbox)

*When you abstract the log file. Please check off the pop-up message: log file delivered

You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...