Original topic:

s9

(Topic created on: 02-13-2020 05:08 PM)
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Galaxy S
After updating my phone my s9 battery has become hot can't use it 
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6 Comments
Galaxy S
try f.reset. if the problem still presist visit samsung servic center
Ahmed6
Active Level 8
Galaxy S
please follow the step in attached pic
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Galaxy S
Do i have to download any app? Ahmed6
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Ahmed6
Active Level 8
Galaxy S
no . the app optimizer is already built in ur phone.
also.. if still the issue exist.. download Clean master to clean ur phone .. but I always recommend to keep a backup before doing any deletion for any files.
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Samsung_specialist
Community Manager
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Galaxy S

Hello there,

Battery percentage may vary according to the usage (internet, call, video playback, etc..). However, if you feel that the device battery drains quickly when no function is used, please send the device to one of the service centres to discover and fix the problem. www.samsung.com/sa/support/servicelocation/.

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001B
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Galaxy S
thank you very much
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