s9 restarts and hanging

[S20FE5G865]

After android 10 update device getting hang and restart automatically also getting this msg( see pic below)

I did factor reset twice time.

[Anonymous]

same this morning happened to me so I cleaned so apps and also disabled apps

[Sahilj1]

I suggest send the log to samsung it will help them solve the issue

[S20FE5G865]

already sent

[Samsung_Support4]

Hi there,

In order to examine the issues occurring in your device, kindly send us the seprate error log files of both issues using Samsung member application by following below mentioned path-

Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.

Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Regards,

Team Samsung Members 

[Sridhar213]

i have sent two times around 20 days back, but no response still now