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04-09-2020 09:21 AM (Last edited 04-09-2020 09:22 AM ) in
Galaxy S
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04-09-2020 09:54 AM in
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04-22-2020 12:52 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Be assure below given steps will resolve the issue:-
1) Safe Mode:- Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.(To exit safe mode restart your device)
2) Check storage:-Settings > Device care > Storage > Check available storage space.
3) Third party applications can also cause auto restart ( Uninstall the third party applications ).
4) Remove memory card and check :- Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. etc
After following the above steps, If issue still persist please do send the log file, so that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
