Original topic:

s9 plus color banding and black crush issue

(Topic created on: 01-18-2021 10:12 PM)
409 Views
Being_human
Active Level 7
Options
Galaxy S
my s9 plus is facing color banding and black crush issues while watching videos (mainly dark videos)
i reset my device and updated the device using samsung smart switch. 
till now problem not solved
6 Comments
Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Being_human
Active Level 7
Galaxy S
expected comment .
i have done all these, many times
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Being_human
Active Level 7
Galaxy S

 

iam visited the service center and flashed new firmware , problem is still unresolved. 
They  said that the display need to be replaced 
samsung is using low quality display (life expectancy 1year) . my phone is just 1 year and 3 months old. after expiring the warrenty period display will starts occuring the problem then we have to purchase new display which will cost around 18000rs
My device has no physical and water damage.
 
Iam unable afford to buy a new display
Now i feel ashamed of using Samsung device
There is a group in telegram which has 2000+ member all of them have same display issues like greentint ,blackcrush etc.Many of them got free of cost replacement of display
 
 
Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application with your contact details (Open Samsung Members Application > Get help > Send Feedback > Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
mervinzhere
Active Level 3
Galaxy S
If you dont have a answer, quit the industry. Dont fool customers
This display problem is making me crazy!
0 Likes