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Original topic:

s9 plus charging problem

(Topic created on: 12/21/19 10:04 AM)
yajeel
Beginner Level 2
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Galaxy S
Why is my phone not charging when it is turned on? There is no indication of moisture detection. Thanks a lot
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4 Comments
Billx
Active Level 3
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Galaxy S
can you advise what message you are getting when you plug in the cable?
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Sahaxp
Active Level 7
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Galaxy S
change cable
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MrKuzey
Active Level 5
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Galaxy S

I suggest you try a different charger first. Turn off developer options in settings. However, if the problem persists, I suggest you contact Samsung Service.

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Samsung_specialist
Community Manager
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Galaxy S

Hello friend, we are sorry to hear that,

can you please try a different charger cable, if it still didnt work, we advice you to visit the nearest service center with phone to be checked. 

thank you :) 

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