Original topic:

s9 plus biomatric/iris/face scan issue

(Topic created on: 04-30-2019 11:54 AM)
148 Views
Bibhubpl22
Active Level 4
Options
Galaxy S
Hello,

From last 10 days my phone showing security issue..not fingerprints nor iris/face detection work properly...any body can enter to my phone without any security. It's very annoying and awkward I am using more than 50k phone but it's showing this type of issues. I tried several time removing all fingerprints/iris/face scan and putting new still s9 plus showing same results not working properly.

I request to Samsung to go through this it's only 2 month I purchased this phone.
Really frustrated. #Doneedfully#Samsung
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7 Comments
Anonymous
Not applicable
Galaxy S
same here but in my case fingerprint scanner is not working properly so I turned off the fingerprint and use the iris scanner .
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Anonymous
Not applicable
Galaxy S
frustrated over here to fingerprint is not working at all
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siddh
Active Level 8
Galaxy S
mine is working perfectly
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Anonymous
Not applicable
Galaxy S
iris and face working properly but in my case fingerprint is not good enough
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siddh
Active Level 8
Galaxy S
one ui???
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Anonymous
Not applicable
Galaxy S
yes one ui
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amarjeet82
Active Level 6
Galaxy S

thank for the info

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