s8+ software update error

[jay007]

I am unable to install software update on the device [Indian version/Exynos 8895 variant]. Here is the build number : G955FXXU1CRD7 . It shows error like "file invalid" on pop up message. Please help.

[MiraclePanda]

use smart switch to update

[jay007]

how it's going to help in updating device at home ?

[MiraclePanda]

@jay007, just try with smart switch to update device.

[jay007]

smart switch on mac is not recognising my s8+. I performed all possible solutions and fulfilled all checksum but problem still persists.

[admin_]

Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[ImranKhan7]

You Rest Your Phone Galaxy S8+

[ImranKhan7]

And Next Option Data off & On Again Ok Bro

[jay007]

I am not sure what you meant to say but I am using Wi-Fi to download updates and Wi-Fi and mobile data both were turned on simultaneously.