s8 sensor is not working

[Saqlaina]

My s8 sensor is not working. what should i do now? please help

[vVARMA]

Have you tried the testing feature within this app? If it still fails, try it again restarting your phone or, by entering into same mode.
If the problem still persists, take your phone to your nearest Samsung care centre and they will take care of it.

[JenniferSamS]

https://youtu.be/YP1kC0gW7aU

[rahulsinghal]

check new software update list
https://youtu.be/fN0YYsXU8m0

[Vinu19]

same happened with my s7 edge go to the service center its because of defective motherboard

[admin_]

We do apologize for the inconvenience caused. We would like to inform you to follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/