Original topic:

s8 new update issue

(Topic created on: 03-29-2018 07:45 AM)
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Ayanjeet
Active Level 3
Options
Galaxy S
After new sequirity update in S8, it has been found that charging indicator light is not turning red to green when it got charged fully, rather it kept on glowing red.
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2 Comments
phonemania
Active Level 2
Galaxy S
if so samsung will soon fix with a minor update.
may be u need to wait a long time in 100% to switch to green.check it and also check by switching the device off.
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admin_
Expert Level 5
Galaxy S
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after update. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
- If still issue persists, the relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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