Swaroopkrish
Active Level 3
last week my s7 edge fell in bucket of water...i was not aware of it and i only checked it after an hour....phone was already switched off....but here is what i have done everything wrong....i tried to switch it on immediately ...it switched on but it kept switching off repeatedly within seconds and recenta and back key stooped working....i installed 3rd party apps to use back and recent keys....i kept for charging but mbl was not charging....a notification arises saying saying moisture detected so cant charge the phone....i kept it around for the ni8 and next day i tried again but i was not able to switch it on..

took it to service centre they said everything incliding lcd, motherboard, battery evrything is burnt up and the apprpximate cost was arpund Rs 28690....I was worried so much bcoz for 28k u can get new mbl....later the service guy asked me if i had any insurance then i remenbered i got an insurance offer when i got the mobile....past 3 days i treid contacting them sent all the documents and finally they have accepted to pay me 27k .....
Im very much releived now .....

I was using ingram micro insurance and im lucky enough to get the whole amount....yet to receive the amount...i will update once i get the money.

My serious suggestion is that if ur mobile fells in water don't switch it on immediately or keep it for charging....let it dry for a day or 2....google for different ways tp do this....but dont switch it on like i did.

They have changed almost evrything back cover, battery, mother board and lcd....its like i got new mbl again....and best thing is i still have one time replacement offer and the service guy asked me to come before warrenty period to get everything replaced....im so happy now and waiting for my money to be credited
10 Comments
MaverickSumit
Active Level 9
same thing happened with my note 3 neo. it's motherboard was short circuited so I sold it for 6000 rs😅😅 dint had insurance so
Reply
Loading...
Swaroopkrish
Active Level 3
😆😆clever.....the service guy asked me to give him the old parts so I gave it to him as he helped me a lot😃
Reply
Loading...
Swaroopkrish
Active Level 3
He is an engineer and he said he needs those parts.....the mother board won't be of any use.... I have seen it and all the circuits are fried up.... Theres no way he can sell it again to soemone..... And about my English, there were typos as I was lazy and couldn't edit all those back then....
Reply
Loading...
samS8plus
Active Level 5
u r lunky man👍😎
Reply
Loading...
pir8rider
Active Level 4
It's​ not sounds like an issue More of sounds like an Insurance agency's Advertisement....😏
Reply
Loading...
Swaroopkrish
Active Level 3
Haha😅😅 may be I'm just too happy for what I got
Reply
Loading...
Samsung_India_
Active Level 10
Thank you for sharing your experience. Samsung constantly works towards bringing-out the best updates incorporating the latest technology along with great features. However, we have noted down your valuable suggestion and we will surely review it carefully.
Reply
Loading...
Srinivasa
Active Level 1
But S7 edge is water resistant right????
Reply
Loading...
Highlighted
Swaroopkrish
Active Level 3
Yes but it was in water for lot of time and also I tried to switch on the mobile immediately after taking it out and tried to charge it.... That's when all the circuitry got damaged
Reply
Loading...