Original topic:

s24 ultra camera problem

(Topic created on: 11-21-2024 07:38 PM)
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Zishy
Active Level 2
Options
Galaxy S
I recently purchased the Samsung Galaxy S24 Ultra for 5,099 dirhams, but I am very disappointed with the camera performance, especially indoors. When zooming, the image quality looks like a watercolor painting, which is unacceptable for a flagship device. Surprisingly, my previous Galaxy S22 Ultra performed much better in similar conditions.

Additionally, the phone often fails to recognize scenes, even with intelligent optimization enabled. These issues significantly affect the overall experience, and it's frustrating that no major camera updates have been released to address them. Despite highlighting these problems, no resolution has been provided so far.

As a flagship device, I expected top-notch performance, but the current camera quality is far from satisfactory. I hope Samsung prioritizes fixing these issues in future updates.

14 Comments
Zishy
Active Level 2
Galaxy S
yes it's same
MOQBALI
Expert Level 5
Galaxy S
So, brother, you need to modify some settings in the camera. Check YouTube.
Also, try to restart your mobile
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Zishy
Active Level 2
Galaxy S
now I am waiting for the on ui 7 update. Maybe there's any improvement. Otherwise, I will switch to another brand
MOQBALI
Expert Level 5
Galaxy S
If you're using eye comfort disable, see the photo
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Samsung_specialist
Community Manager
Options
Galaxy S

If the problem persists after trying these steps, please send us an Error Report by following the steps below:

1. Launch Samsung Members app.

2. Tap on Support, Scroll down the screen and select Error Reports.

3. Choose a Category below.

4. Make Sure That Send System Log Data is selected to help resolve your questions quickly and describe your problem in detail.

5. Change the Frequency to Whichever You Prefer.

6. You Will Get a Response Notification Shortly from Samsung.

To ensure that your logs accurately reflect the issue you're experiencing, please submit your report within 5 minutes of encountering the problem. Our engineers will then investigate and provide you with a solution via the Members app.

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